Locksmith | Reading | Maidenhead | Newbury

Please read carefully our conditions of sale.

These Conditions of Agreement shall not affect any statutory rights which the Customer may from time to time be entitled and which by law cannot be carried or excluded.
The Customer will pay a deposit to the Company before installation/work begins and the balance on completion of the installation/work date. Title to the goods and equipment shall not pass to the Customer until payment in full has been made to the Company. The amount of deposit to be paid will be indicated in the Customer’s estimate. The Company reserves the right to charge 4% per annum above Barclays Bank’s plc base lending rate for the time being on any overdue payments until payment is made in full.
The following duties must be carried out by the Customer before installation/work starts to enable the Company to successfully install the system. The Customer must:-

- Obtain and pay for all necessary consents and licenses for the installation/work of the goods and equipment (such as landlord’s consent);
- Give the Company free access to the premises on the date and time agreed, and arrange for easy access to all working areas and surfaces for the Company to carry out the necessary work to install the goods and equipment;
- Advise the Company of the existence of concealed water, gas, electricity, telephone or other services (if any known about) and point out to the installation/work engineer their location before the work commences. The Company will use reasonable skill and care in identifying any concealed services not so pointed out. The Company will only be liable for damage to these services or for resulting damage to the extent that it does not take such reasonable care. The Company cannot be held responsible for glass concealed within windows and doors which are not of a standard or reasonable construction;
- Carpets and floor covering which the Company has lifted will be re-fitted by the Company. However, in some circumstances it may be necessary for a specialist to be called in. If so this will be at the cost of the Customer.

We have a policy for continuous product development and reserve the right to amend the specification of products. Therefore, goods supplied may differ as a consequence.
The Company will carry out installation/work or service during the hours of 8am and 5.30pm Monday to Friday (excluding Bank Holidays) on a date previously agreed by the Customer.
Delivery dates cannot be guaranteed and are estimates only.
We undertake no structural alterations unless specifically agreed beforehand. Whilst every effort is taken to carry out neat work, we do not make good decorations where disturbed when fitting our equipment unless this is part of our specification.
Guarantee: in the event of faulty materials or workmanship the Company will at its discretion either repair or replace parts or the whole of the installation/work, but the Company reserves the right to charge for repairs or other work directly or indirectly arising from issue. This guarantee extends for a period of one year from the date of completion of the installation/work.
Specification: The Company reserves the right to make any deviations from any sketch or sample which would not materially affect the design if in the opinion of the Company such an alteration would facilitate the proper execution of the work.
Whilst the Company will make every endeavour to install the product on the date or within the period arranged with the Customer the Company shall in the event of any unforeseen circumstances arising be entitled to make later installation/work and such later installation/work shall be accepted by the Customer and the Company shall in any event not be responsible for any loss whatsoever arising from or consequential upon delay in installation/work.
The price quoted is guaranteed for three months. If the installation/work is for a date later than three months after the Agreement date any price increase made by the Company since the Agreement date will at the Company’s discretion become applicable to this Agreement.
The Company cannot be held responsible for any instructions other than those written on this Agreement and signed for by the Customer.
The Company must be informed in writing within seven days of acceptance of order of any changes, alterations, reductions or cancellations. The Company also reserves the right to retain any deposits or charge in full for any goods supplied or fabricated.
The Company or its insurers shall not be liable or investigate any claim for loss unless the Customer has given written notice within seven days of its occurrence and give the Company and/or its insurers every facility to investigate such occurrence.
The Company shall not under any circumstances whatsoever (whether by negligence, breach of contract or otherwise) be liable for any indirect or subsequential loss damage or injury however caused.
In the event of a dispute we reserve the right to go to The Advisory, Conciliation & Arbitration Service. Their finding the Company and Customer will adhere to.
The Company has a green policy whereby materials and waste will be recycled whenever possible and wherever facilities may exist.
Abbey Gate can not be held responsible for batteries running out on Smart locks any time after installation. Should you request a return to change the batteries this is chargeable. We also recommend you do not use rechargeable batteries. While they are better for the environment they do not hold power for as long as disposable batteries.

Please read carefully our conditions of sale.

Thank you for reading our terms and conditions. For further information please contact us.